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About Us

Haven House's Mission, Vision and Values

Haven House’s mission is to guide and support families who face homelessness on their paths to stable homes.  Our ultimate vision is of a community where all families thrive at home.  Haven House is committed to supporting positive housing outcomes for the families we serve and delivering programs through behaviors aligned with our core values of integrity, accessibility, empowerment, and compassion.

Haven House's History

Haven House - Helping FamiliesHaven House has provided temporary shelter for homeless families since 1983. Over the years, the scope of our programs and services has increased dramatically. Not only do we support our clients with basic needs such as shelter, food, clothing, and personal needs items, but we have developed programs that will make an impact on the lives of our families after they have left our shelter. We also work to prevent homelessness for families whenever possible.

Giving our clients the opportunity to improve their lives through goal setting, training, and education enables them to become more productive and less apt to become homeless in the future.

Haven House's Emergency Homeless Shelter and Related Programs

During their stay in our shelter, clients engage in our housing first approach, with a goal to move into permanent housing, within a sustainable budget, as quickly as possible. While in shelter, staff members meet daily with clients to discuss progress in finding permanent housing and provide advice in dealing with landlords and local agencies. Clients develop personal budgets that are realistic and goal plans that are productive.

Many volunteers help in the office, provide activities for children and families, prepare dinner, and handle many other tasks to assist clients and past families, and help the shelter run smoothly. Upon exiting, our clients receive an “exit package” filled with cleaning supplies and personal needs items.

Once families reach their new permanent home, our Partners in Progress (PIP) program provides follow-up care for up to a year. The PIP program assists families who have successfully reached housing. A staff member works with these clients to set realistic goals and monitor progress in employment, budgeting, arranging childcare, improving parenting skills, and connecting with the neighborhood and the community. In addition to shelter and housing services, clients receive access to food, crisis counseling, assistance with goal setting and referrals to other agencies as needed.

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Family Stories

Joe’s Story

Arriving at the shelter on foot, Joe’s weary steps echoed the journey he had endured. With the sale of the house he called home, he found himself grappling with a challenge too familiar to many: homelessness. With two children, a daughter name Maria and son named King, hindered by a low credit score and a past marked by two felonies, finding a way out seemed insurmountable. As days turned into weeks, Joe and his son found solace within the walls of Haven House, while Maria, engrossed in school activities, stayed with another family member. Through the guidance of the dedicated staff, Joe began to rebuild his life, one step at

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