This is my emergency alert if the office is closed or some important event is coming up.

Get Help

Haven House is an emergency homeless shelter serving families with at least one child. If you are a parent or guardian seeking temporary shelter and assistance finding a permanent home, call us now at (517) 337-2731. If you do not have access to a phone, this site allows free calls online.

If you are a single adult, a couple without children, or a minor without an adult guardian, see the resources below for options to fit your situation. Your first call should be to 211. The 211 system will help guide you to the resources that are right for you.

Links to Resources

Resource Hotline — Call 211


General Shelters


 City Rescue Mission(517) 485-0145Serves individuals, Women & Children (No Boys Over 12) 
Holy Cross Services(517) 484-4414 ext. 5006Serves individuals and families with children
Loaves and Fishes(517) 482-2099Single Men, Single Women
Homeless Angels(517) 487-9119Serves families with children. Located at Burkewood Inn.
Gateway Youth Services1(877) 833-3689Runaway and Homeless Youth/Young adults ages 12-24yo.
Gateway 24HR Crisis Line1(877) 833-3689 
E.V.E.(517) 372-5572Single Women, Women & Children
MSU Safe Place(517) 355-1100Domestic Violence Shelter


Housing Resources

MSHDA (517) 335-9885Michigan State Housing Development Authority (Lansing, MI)
Becka Management (517) 669-9706Section 8 Housing Agent (Lansing, MI)
Capital Area Housing Partnership 
(517) 332-4663Lansing,MI
Lansing Housing Commission(517) 487-6550Lansing, MI 
Ingham County Housing Commission(517) 349-1643Okemos, MI
Housing Services of Mid-Michigan (517) 541-1180Charlotte, MI

Haven House respects the confidentiality of all clients residing at the shelter. We rarely share client-specific information, and when we do it is under the following guidelines:

  • With written permission from the family
  • When required by a court order
  • If someone is potentially in danger, and the release of information can alleviate the threat
  • When we receive a call asking for a specific client whether past or present, staff respects our clients’ privacy so a written message will be taken and given to case management to share with them.

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Family Stories

Joe’s Story

Arriving at the shelter on foot, Joe’s weary steps echoed the journey he had endured. With the sale of the house he called home, he found himself grappling with a challenge too familiar to many: homelessness. With two children, a daughter name Maria and son named King, hindered by a low credit score and a past marked by two felonies, finding a way out seemed insurmountable. As days turned into weeks, Joe and his son found solace within the walls of Haven House, while Maria, engrossed in school activities, stayed with another family member. Through the guidance of the dedicated staff, Joe began to rebuild his life, one step at

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